Psst Are you a brand, artist, shelter, or ambassadog looking to get on Dogly?
Effective date: Feb 1, 2017
By visiting our Site you understand and consent to our collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this policy. This includes any information you choose to provide that is deemed sensitive under applicable law. This policy only applies to Dogly’s Site and services. We are not responsible for the content or the privacy policies of any of our members including brands, shelters, ambassadogs, and artists, or third-party websites.
Dogly collects the following types of data and information:
Information About You:
To use our platform, you will need to provide us with a valid email address. Depending on the services you choose, we may collect additional information, for example: billing or payment information, a telephone number, and a physical address. Please note that for security and performance reasons, such content may need to be accessed by certain Dogly personnel from time to time.
If you are a brand, ambassadog, shelter or artist, Dogly may require additional information to provide the service, such as a shop name, billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical postal address. We may store credit card information and use it for both billing and payment purposes. Dogly may contact individual brands to confidentially request more information about their store or items listed on the Site, or to ensure compliance with our rules and applicable law. Certain products or services on Dogly may require you to complete an application; information you submit through the application processes will not be displayed publicly and will only be used internally by Dogly, unless otherwise specified.
We use the information that we gather from you in a number of ways. For example, if you purchase an item, we’ll share your shipping information with the brand you purchased from; we use data analytics and work with certain third-party service providers for targeted online and offline marketing; and of course, we use your email address to communicate with you. We also partner with service providers and other third parties that collect, use, promote, and analyze information about Dogly members and visitors.
Some members or visitors may connect to Dogly or register a Dogly account using an external third-party application, such as Facebook. Dogly may receive data from those connected third-party applications. Connecting your Dogly account to third-party applications or services is optional, and when you connect your account to an external app, you will be granting Dogly permission to receive information from the third-party applications. You can also choose to share some of your activity on Dogly on certain social media networks which are connected to your Dogly account.
On occasion, Dogly will contact you. Primarily, these messages are delivered by email or by push notifications, and every account is required to keep a valid email address on file to receive messages. Some messages from Dogly are service-related and required for members. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, and correspondence with Dogly’s support team. You may not opt out of receiving service-related messages from Dogly, unless you close your account.
Dogly may also send you messages related to certain features or your activity on the Site. Dogly may send you news or updates about changes to our Site or services. From time to time, we may develop new types of messages and share them with you to inform you about our services. Primarily, members will receive these messages via email or push notifications, but you may choose to opt out of receiving different types of messages.
Dogly offers optional email newsletters. When you register for an account, or choose to subscribe to a newsletter, you will receive newsletters from us. Newsletters are available to both members and non-members.
As part of the buying and selling process, Dogly will facilitate the sharing of information between the two members involved in the transaction, such as the other Dogly’s member's email address, shipping address, and payment information. By making a sale or a purchase on Dogly you are directing us to share your information in this way. We expect you to respect the privacy of the member whose information you received. You have a limited license to use that information only for Dogly-related communications or for Dogly-facilitated transactions. Dogly has not granted you a license to use the information for unsolicited commercial messages or unauthorized transactions. Without express consent from that person, you must not add any Dogly member to your email or physical mailing list or misuse any member’s personal information. Remember that you need to comply with all relevant legal rules when you use Dogly. This includes applicable data protection and privacy laws which govern the ways in which you can use another Dogly member’s information.
Dogly is affiliated with a variety of businesses and works closely with them. These businesses may offer promotions (including email promotions) or sell items or services to you through Dogly’s services. Dogly may also provide services or sell products jointly with affiliated businesses. When an affiliated business is associated with your transaction, we may share information related to the transaction with that affiliated business to facilitate your transaction.
The security of your personal information is important to us. Your Dogly account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully, and keeping your password and computer secure, such as by signing out after using our services.
Cookies and similar technologies:
Analytics and Log file information:
We use third-party analytics tools to help us measure traffic and usage trends for the Site. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information with analytics information from other Users in the aggregate so that it cannot reasonably be used to identify any particular individual User. Log file information is automatically reported by your browser each time you make a request to access (i.e., visit) a web page or app. It can also be provided when the content of the webpage or app is downloaded to your browser or device. When you use our Site, our servers automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our Users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Site and its services.
When you use a mobile device to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers." Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by Dogly. A device identifier may deliver information to us or to a third party partner about how you browse and use the Site and may help us or others provide reports or personalized content and ads. Some features of the Site may not function properly if use or availability of device identifiers is impaired or disabled.
Metadata is usually technical data that is associated with User Content. For example, Metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted.
Use of data/information
We may use the data and information we collect to: help you efficiently access your information after you sign in; remember information so you will not have to re-enter it during your visit or the next time you visit the Site; provide personalized content and information to you; provide, improve, test, and monitor the effectiveness of our Site; develop and test new products and features; monitor metrics such as total number of visitors, traffic, and demographic patterns; diagnose or fix technology problems; and automatically update the Dogly site. You may update your account at any time by logging in and changing your account settings. You may also unsubscribe from email communications from us by clicking on the "unsubscribe link" provided in such communications. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Site, technical and security notices).
Sharing of data and information
We will not rent or sell your information to third parties outside Dogly (or the group of companies of which Dogly is a part) without your consent, except as noted in this Policy.
We may share your information as follows: We may share User Content and your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that Dogly is part of, or that become part of that group ("Affiliates"). Affiliates may use this information to help provide, understand, and improve the Site (including by providing analytics) and Affiliates' own services (including by providing you with better and more relevant experiences). We also may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms. We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information. We may share any information or content that you voluntarily disclose for posting to the Site, such as User Content, that becomes available to the public. If you remove information that you posted to the Site, copies may remain viewable in cached and archived pages of the Site.
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
Storage and secutiry
We use commercially reasonable safeguards to help keep the information collected through the Site secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, Dogly cannot ensure the security of any information you transmit to Dogly or guarantee that information on the Site may not be accessed, disclosed, altered, or destroyed. Following termination or deactivation of your account, Dogly, its Affiliates, or its Service Providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes.
Dogly does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Site. The Site and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us: email@example.com.
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